Terms & Conditions

DEFINITIONS

  • “The Company” is Ability Hire Limited.
  • “The Customer” is any company or organisation to which Ability Hire Limited is contracted to supply goods and/or services.
  • “Goods” are any items that are the subject of any contract between Ability Hire Limited and the customer, regardless of ownership.
  • “The contract” is any written or verbal agreement between the customer and Ability Hire Limited for the latter to provide goods and/or services.

HIRE

Hire goods remain the property of the company at all times.
During the continuance of the hire period, which shall commence from time of delivery and end when the goods are recollected from site, the customer shall be responsible for the safe keeping and maintenance of the goods in good and substantial repair and condition. Any damage caused to hired goods, beyond reasonable wear and tear, will be the responsibility of the customer. Any repair work necessary as a result will be chargeable.
In the event of the total loss, or irreparable damage, of any hire goods for any reason whatsoever, the customer shall be responsible to the company for the full value of such goods plus the hire charge. The company will not accept substitute items as a replacement. Also the hire charge will continue until full payment has been made. It is the customer’s responsibility to insure against such risk.
The company will make every endeavour to effect deliveries and collection of hired goods at the times requested by the customer, but will not under any circumstances accept liability for any delay or failure to deliver or collect, nor for any expense caused to the customer by such delay.
The company reserves the right to substitute alternative goods subject to availability.
It is the customer’s responsibility to inform the company in writing when hired goods are ready for collection. The hire period will not end until such collection is effected.
All hire charges quoted are per week or part there of and no reductions or refunds will be made after the commencement of the chargeable period.
Acceptance of a quotation becomes an order and is thus subject to a cancellation fee as shown: Within 14 days of delivery 50% of the hire charge is payable. Within 7 days of delivery 80% of the hire charge is payable. Within 3 days of delivery 100% of the hire charge is payable.
It is the customer’s responsibility to ensure that adequate access is provided to the company both upon delivery and upon collection of hired goods, and to ensure that such goods are available for collection at the appointed time.
Any delays caused to the company upon delivery and/or collection and any additional journeys that may result will be subject to additional charges.
All payments MUST be made on time. Any failure on the part of the customer to make such payments on time will result either in the hired goods not being delivered, or, in the case of goods already on site, being removed without prior notice.
A purchase order or payment in part or in full of any contract to supply goods/or services herein referred to shall be deemed to mean acceptance in full of these terms and conditions.
No employee of the company, whilst in the course of his or her duties, shall be held separately responsible under any circumstances whatsoever for any liability for loss, damage or other default outside his or her reasonable control.
These terms and conditions can only be changed with the written approval of a director of the company.
  • ‘Peter and Ability Hire worked quickly and efficiently to help us make our campuses Covid-19 safe in 2019.  We felt in safe and reliable hands.

    Ability Hire offer competitive prices across a range of products and services.  What really stands out, however, is the high standard of personalised customer service that they provide.  They listen carefully to our needs and respond quickly to deliver great solutions and outcomes.  I highly recommend Ability Hire.’

    Facilities Manager
  • ‘Please pass on my thanks to your team as everything, as usual, ran smoothly which makes our lives a lot easier.’

    Facilities Manager
  • ‘Thanks for everything last night ...stage was fab and your lads so friendly and fast...looking forward to the next one. Thanks again.’
    Managing Director
  • I just wanted to say everything went so well yesterday! Thank you! 

    Jordana at Barclays
  • I just wanted to thank you personally for your assistance over the last 6 months. It was an epic task to pull this off and you became a pivotal supplier, pulling all the stops out to react to our very short lead times. At all times Ability Hire has remained professional and helpful.

  • Thank you so much for all your help on this event I know it was a lot but you guys smashed it and as usual did us proud! I look forward to working with you again.

  • I know the exam desks are still with us but just wanted to drop you a line and say ‘thank you’. Ability is always a company that we can reply on to deliver what we need, where and when we need it. You are always very accommodating and accessible for any last-minute changes.

  • Many thanks for your support with last week’s client conference. The delivery was on time and efficient and the products were exactly as described and did the job perfectly. Throughout the project, you and your team have been great to work with and I look forward to working with you again soon.

  • Ability Hire were an easy company to work with.  They responded to our initial enquiry promptly, the quote was very competitive and the product delivered was on time and exactly what we ordered, the same can be said of the return and the billing process.  I would not hesitate to either use or recommend this company in the future. 

    Lesley at DBS Bank
  • ‘Please pass on my thanks to your team as everything, as usual, ran smoothly which makes our lives a lot easier.’

    Facilities Manager
  • ‘Thanks for everything last night ...stage was fab and your lads so friendly and fast...looking forward to the next one. Thanks again.’

    Managing Director
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Ability Hire are the leading provider of office furniture rental for long and short-term hires. We offer a fast and reliable service in London and the home counties and have a wide range of clients throughout the UK and Europe.

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Address

Ability Hire Ltd
Unit 2, Eurolink Gateway
Castle Road, Sittingbourne
Kent ME10 3AG

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